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At the Gatehouse our staff and volunteers work closely together as a team to provide a friendly and welcoming environment where our guests can access services safely, with everyone also benefitting from socialising with a range of people from a wide variety of backgrounds. See our Volunteers poster.
Dee and Robin share their experience
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How to become a Gatehouse volunteer

If you are interested in joining our volunteer team please have a look at our Policies and Guidance page for more details about our working environment and how we operate. If you have any questions you can email us via or send us a message using the contact form.
Contact the team

    When you want to go ahead please fill in and return our New Volunteer Starter Form below to requesting a slot for a 15-20 minute induction session.
    Download New Volunteer Starter Form
    After an induction session has taken place you will be given access to our Volunteers Private page where you can sign up for specific shifts and find other useful information.
    Volunteers Private Page
    In 2022 the Gatehouse had
    volunteers who provided..
    hours of volunteer time, saving us..

    Impacts of volunteers

    Volunteers not only increase capacity, practical provision and awareness of the project and homelessness, but their varied backgrounds also provide an opportunity for the diverse range of people who use the project to identify with at least one person delivering the services. In 2022 the Gatehouse had around 260 volunteers who provided
    around 20,000 hours of volunteer time which saved us around £250,000!

    Volunteer testimonials

    “I love the fact that we use the term 'guest' for all who access our services, and that we endeavour to empower and support each one. Our community consists of a whole variety of individuals from all walks of life, whether they are guests, volunteers, or project workers. We come together and share some banter, give our guests space to feel no stigma, and show some kindness”